Update on the usps case...I opened it on the day they instructed...the item started tracking again the very next day!! I guess it was found and sent along. I had JUST refunded the buyer (you have to have either sent a refund or a new item if filing a claim....). I was a bit stressed as it was a pricey item. I messaged the buyer right away to let her know it was en route...and the first thing she asked was "how do i pay you!" she was possibly the sweetest customer I've dealt with! I told her to wait until it arrived safe and sound (which was today!). With in 20 minutes of the delivery notification I got, she had messaged me, gotten my paypal, AND paid back the refund! She went above and beyond to make sure I didn't end up with nothing from the sale & im so grateful! great buyers are worth their weight in gold--this transaction could have easily been a disaster for me (and the amount covered lunch for Chantelle & I at olive garden!).
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